Dynamic Santiago Elite 2-person Ultra Low EMF (Under 3MG) FAR Infrared Sauna (Canadian Hemlock)

The Dynamic Santiago Elite Infrared Sauna operates between 118°F - 132°F and can reach up to 140°F for a deeper infrared experience.

Orders are typically delivered within 3-7 business days. A tracking number will be provided once your sauna ships.

EMF stands for Electromagnetic Fields. The Dynamic Santiago Elite Infrared Sauna features Ultra Low EMF PureTech™ heating panels, verified to stay under 3MG for a safer infrared experience.

Yes, the sauna can be placed on carpet, wood, tile, or other indoor surfaces. A stable and level area is recommended for best performance.

The Dynamic Santiago Elite requires a 120V / 15AMP non-GFCI plug & play setup. A dedicated outlet is recommended for optimal use.

Yes, the sauna is designed for easy assembly with pre-fitted panels and a simple locking system. Most customers complete setup within an hour.

Yes, every order includes a detailed step-by-step assembly manual. If anything is unclear, our customer support team is always available to assist.

If you find a lower price within six months of purchase, email us the competitor’s link, and we’ll refund the difference.

Limitations:

• Must be purchased from our site first.
• No rebates, BOGO deals, or auction sites (eBay, Overstock, etc.).
• Competitor must be an online Authorized Retailer with the item in stock.
• Covers product + shipping (excludes sales tax).

We offer FREE shipping within the contiguous 48 states (3-7 business days).

• Orders ship within 48 hours.
• You’ll receive a receipt immediately and a tracking number once shipped.

For questions, contact us at info@infratreat.com.

Damages

Upon delivery, carefully inspect your item(s) for any damage. If damage is observed, please note it when signing for delivery and promptly photograph the issue, sending the images to returns@infratreat.com. We will manage the insurance claim process on your behalf. Rest assured, shipping and handling costs for damaged items are fully covered by us.

Refund Requirements

To be eligible for a refund, the product must be:

• 100% unused
• Unopened in its original packaging

Our warehouse will inspect the product to ensure these conditions are met. Once the product is checked and confirmed to be in acceptable condition, the refund (minus the restocking fee) will be processed.

Refund Processing Time: Refunds will be processed within 10 days after the returned item is received and inspected.

Return Policies by Vendor and Type:

• Golden Designs, Maxxus, and Dynamic Sauna: 30-day return policy with a 20% restocking fee.
• HealthSmart: 14-day return policy with a 20% restocking fee.

Non-Refundable Items:

• TheraSauna

These fees cover shipping costs and handling expenses. To initiate a return, please contact us at returns@infratreat.com. Please ensure the sauna is not assembled and remains in its original condition and packaging.

Exchanges: We do not accept exchanges.

Cancellations

If you decide to cancel your order, you may do so as long as the product has not yet been packed or shipped. It is important to make your cancellation request as quickly as possible. Please note that cancellations will incur a 3% transaction fee.